NetSuite ChannelAdvisor Integration

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NetSuite ERP with ChannelAdvisor integration offers a cloud-based platform for retailers and manufacturers to efficiently manage their E-commerce business in a better way. Our client wanted us to integrate Netsuite with ChannelAdvisor.

In a bid to accelerate the speed of e-commerce business transformation, our client requested to integrate Netsuite with ChannelAdvisor. Integrating external e-commerce applications to NetSuite ERP can ensure automatic order management and refunding processes in an optimized way. Therefore this integration can help our client in increasing sales and fulfillment rate thereby providing them a better marketing environment.

Online selling processes can be automatically managed through online marketplaces and digital marketing channels. This Integration helps to sync the orders in Channeladvisor and Netsuite in real-time. As a result, refunding the Channeladvisor orders from Netsuite can possible. It also speeds our client’s business transformation commerce businesses. The Channeladvisor provides the utmost time-saving experience. In the end, the retailers can easily manage data exchange between Netsuite and Channeladvisor.

Requirement

Our client requires an effective solution for synchronizing ChannelAdvisor and Netsuite ERP in real-time. This provides an efficient mechanism for refunding the ChannelAdvisor order from the  Netsuite ERP. Our client requested the management of their overall online selling process from listing to order management through a single inventory feed.

The primary purpose of the Netsuite ERP and ChannelAdvisor integration is to ensure that all the products in Netsuite are reflecting in listings on all the marketplaces. Thus, anytime there is a change that affects the order of a product or occurrences of any order refund, the information updates. Finally, this objective accomplishes through the automatic synchronization of integration.

Challenges of Integration of NetSuite ERP with ChannelAdvisor

The main challenge we faced while implementing the requested system was to match the ChannelAdvisor and Netsuite ERP tax rate which we needed to imitate. Another challenge was in synchronizing the key for authentication purpose. Pushing all the data to and from NetSuite and channel advisor was a tedious effort and to synchronize all the information in a specified time interval also exacerbated the challenge.

Our solution to integrate Netsuite with ChannelAdvisor

To satisfy all client requirements our developer team used REST request in ChannelAdvisor side and Suitelets in NetSuite Side. While using the REST request connection of the NetSuite and ChannelAdvisor servers is made which makes the integration possible.

Our solution can push full catalog of inventory, quantity and price updates, pull new orders and it can even send tracking numbers and shipping status from Netsuite to ChannelAdvisor in specified time intervals. This integration synchronization occurs automatically in a specified time interval to ensure that all the data available in both platforms is correct.

Results

Our expert offshore NetSuite development team developed an integrated solution. And this solution encompasses the order delivery and order confirmation along with an inventory feed. That allows the ChannelAdvisor system to promote all the business activities of our client across a wide variety of platforms.

Real-time Data synchronization between NetSuite ERP and ChannelAdvisor is accomplished.

Integrated solution assists our client to streamlines products and order data exchange between the two platforms.

Our client can expand the business and can switch flexibly between NetSuite ERP  and ChannelAdvisor by using our integration. The integrated solution can efficiently manage their product listings, stock availability, pricing, search terms, data analytics, and other e-commerce functions.

Want to streamline your business processes by integrating NetSuite with other systems or applications? Jobin & Jismi offers customized NetSuite integration solutions that can help you achieve your business goals. Contact us at contactus@jobinandjismi.com to learn more.