31 Aug, 2023

How Migration from Open Cart to Adobe Commerce perks Online Business

In recent years, Adobe Commerce has proved itself as one of the most powerful eCommerce platforms having immense potential. This cloud-based platform is boosting businesses in various industries and offering entrepreneurs a range of tools to manage their online stores seamlessly. In a short span of time, it has gained recognition as one of the most famous and trustworthy Content Management Systems that support 25,000+ active sites.  

Migrating an online store from OpenCart to Adobe eCommerce is a significant decision that streamlines operations and enhances the digital presence of businesses. Let us have a look at how this platform transforms the online business landscape. 

Performance and Scalability:  
With its optimized website architecture and advanced caching mechanisms, Adobe eCommerce ensures faster page load times, resulting in user experience enhancement and increase in order conversion rates.  

Integrating with NetSuite:  
Integration with this platform optimizes business processes, eliminates manual data entry, reduces errors, and enhances overall operational efficiency. It provides a seamless experience for both businesses and customers by ensuring data consistency and enabling real-time visibility into inventory, orders, and customer information.  

Real-Time Synchronization: 
With this powerful integration, you can now enjoy real-time synchronization between NetSuite and your Adobe eCommerce platform. Whether it is adding new products, updating prices, or managing stock levels, all these updates are pushed to your website, keeping your online store consistently up to date.  

In the past, customers had limited options when it came to submitting quotes for products or services. However, with the introduction of NetSuite integration, not only can they submit quotes through the website, but they can also track the approval status. This valuable feature provides transparency and empowers them to stay informed about the progress of their orders.  

Know Your Payment Status with Confidence: 
Previously, customers only had the option to submit a quote and wait for further instructions. Now, they have clear visibility into the payment procedure and status, ensuring a simple and transparent transaction process. 

Simplified Shipment Management: 
This feature ensures that each customer benefits from optimized shipping times and cost transparency. This means no more manual calculations or guesswork. Furthermore, the ability to manage shipment methods based on customer location simplifies logistical operations. By aligning shipping options with specific delivery distances, you can reduce transit time, calculate convenient shipping charges, and improve overall efficiency. This results in faster deliveries and increased customer satisfaction.  

Refund Claim Registration: 
Previously, payment option details were not stored, making it challenging for customers to track payment statuses. Now, users can file a claim and view the status of orders. They also get the Statements of their purchases based on the date range they choose.

Tier Pricing / Custom Group Pricing:  

This strategy provides clients with incentives to purchase larger quantities while benefiting businesses by increasing sales volume and potentially improving customer loyalty. It is a popular pricing approach in various industries, including retail, e-commerce, manufacturing, and distribution. Tier pricing also helps them to provide a discount for regular customers.  

Strengthening Customer Relationships: 
Previously, customers faced challenges when trying to connect with the appropriate representative for their region. Now, by assigning sales representatives to each location, they can know their customers' orders, ensuring their needs are met promptly and effectively. Separate accounts for dealers, sales reps and customers are added to the website for added convenience.

Cut Sheets for B2B Operations and Customer Offers: 
In the past, dealers may have encountered challenges while trying to gather comprehensive product details or customize offers for customers. However, the new Cut Sheets have transformed the way dealers access and utilize product information, simplifying their sales processes and providing offers to end users.  

Visibility for Color and Size Variations: 
Customers may have faced challenges when trying to find the assorted color and size variations of the same item, as they were listed separately. Now, they have simplified the process by highlighting kit or matrix items on the same page, providing seamless access to all available options. As this integration is now in place, any updates required for a specific product can be easily edited in NetSuite and will be reflected on the website without any delay.

Let Us Conclude 

Migrating from OpenCart to Adobe eCommerce, along with NetSuite, the world’s #1 Cloud ERP, provides businesses with a powerful, scalable, and feature-rich eCommerce solution. The prominent synchronization between the platforms enables businesses to optimize operations, maximize customer experiences, and drive growth. Businesses can unlock new opportunities, increase revenue, and stay ahead in the competitive digital landscape.  

If you need more assistance or are seeking a solution, please contact our experts. We are happy to support you.