31 Oct, 2023

What You Should Know When Planning Your NetSuite Customization

Oracle NetSuite is a powerful and flexible cloud-based Enterprise Resource Planning (ERP) system that assists organizations in managing their finances, customer connections, e-commerce, and other business processes. While NetSuite offers a wealth of out-of-the-box features, many businesses find that customization is a crucial part to alter the system to their unique needs. This guide will walk you through the essentials of NetSuite customization, from understanding the need for customization to the tools & best practice for achieving it. 

Why Customize NetSuite?

Customization is the process of adapting NetSuite to align with your business processes, requirements, and industry-specific needs. There are several compelling reasons to do so: 

Industry Specific: Every industry has its own set of requirements, and NetSuite customization allows you to adapt the system to meet those demands. Be it retail, manufacturing, healthcare, or any other sector, you can customize NetSuite ERP to accommodate your unique business operations. 

Efficiency and Productivity: Customization can significantly boost efficiency by automating routine tasks, reducing data entry, and providing employees with personalized interfaces. This, in turn, increases productivity. 

Enhanced User Experience: By customizing NetSuite to match your company's terminology, branding, and user preferences, you can improve the user experience and make it more intuitive for your team. 

Scalability: As your business grows, you might require more complex workflows, additional modules, or integrations. Customization ensures that NetSuite remains scalable and adaptable to changing business needs. 

NetSuite Customization Tools

NetSuite offers various tools and techniques for customization. Here are some of the key ones: 

•SuiteBuilder: A graphical interface that lets you customize records, fields, forms, and lists. You can add custom fields, change form layouts, and create custom records. 

•SuiteFlow: A visual workflow management tool that allows users to create custom workflows without coding. It is ideal for automating approval processes, emails, and other tasks based on user-defined conditions. 

•SuiteScript: This is NetSuite's powerful scripting language, allowing developers to create custom scripts for automating business processes, building custom pages, and integrating with external systems. It supports server-side, client-side, and scheduled scripting options. 

•SuiteTalk: SuiteTalk is a Web services integration tool for integrating third-party systems with NetSuite. SuiteTalk does not require any coding; users simply utilize the SOAP APIs to send and receive requests from NetSuite. 

Best NetSuite Customization Strategies 

Customizing NetSuite is a powerful way to optimize the system for your business. However, it is essential to approach customization with caution to ensure your system remains stable and maintainable. Here are some best practices: 

•Use Standard Features Whenever Possible: NetSuite offers a wide range of standard features. Before resorting to customization, explore these options to see if they can meet your needs. 

•Follow Development and Testing Procedures: Implement a structured development process, including coding standards, version control, and thorough testing. Avoid making direct changes in the production environment.

•Support and Maintenance: Develop a strategy for continuous support and maintenance of your customizations. Outline the procedures for handling updates and system enhancements to ensure long-term stability.

•Consider Future Upgrades: Customizations should be designed with future NetSuite upgrades in mind. Avoid overly complex customizations that may conflict with future releases. 

To Sum It Up 

NetSuite customization is a powerful tool for transforming the ERP system to your business' unique needs. Whether you are optimizing workflows, enhancing the user experience, or adapting to industry-specific requirements, customization is the key to getting the most out of NetSuite. By selecting the right NetSuite customization company and making effective use of available tools, you can ensure that your NetSuite implementation aligns perfectly with your business goals and evolves with your firm’s growth. 


If you need more assistance or are seeking a solution for NetSuite customization services, please contact our experts. We are happy to support you.