Our client is a leading global retailer with a robust online presence. With an Adobe Commerce-powered eCommerce website completely integrated with NetSuite, their

business supports thousands of customers globally, providing smooth shopping experiences.

One of our clients, with whom we developed an Adobe Commerce eCommerce site and integrated with NetSuite, had a custom requirement regarding the cost calculation of an order.

In order to provide the end-user with seamless order total calculations, our client requested us to integrate a third-party payment calculation mechanism with their Adobe Commerce website.

Our client required us to add custom cost calculations to the order total depending upon the mode of payment. Importantly, the client required us to add an additional charge especially for customers who opt for credit card-based purchases as this payment option incurred extra charges for the client on each order.

Adobe Commerce (formerly Magento) is a top-ranked eCommerce platform that assists in creating Commerce websites. helps build Commerce websites. Its ability to accommodate custom needs and its flexibility, puts it at the forefront of the industry. This case study describes how specialists at Jobin & Jismi incorporated custom cost calculations on the Adobe Commerce website.

Our experts studied every aspect of the request and analyzed the challenges and possibilities that best fit the requirement.

· The team devised the option for customizing the order total depending on the payment method and added a custom charge as required by the client.

· Importantly, custom charge addition or subtraction is not exclusive and can be applied to any method of payment in Magento if there is a necessity for it in the future.

· Each order total now reflects real, payment-based charges, ensuring transparency and precision.

· The enhanced system clearly displays charge splits at checkout so customers know precisely what they are paying and why.

· Provided detailed cost breakdowns easing accounting, empower decision-makers, and ensure compliance.

Our skilled team implemented the custom cost calculation successfully within the payment system of the Adobe Commerce website. 

The solution included automatic cost adjustments in the order total section, which were tailored to the client's payment method. Customers receive accurate charges up front, and the company saves time and avoids manual adjustment. The solution is scalable which makes it possible to make future adjustments if other payment options are to be added.

· Reduced manual intervention in payment cost calculations by more than 70%, increasing operational efficiency.

· Better checkout clarity resulted in more pleasant customer experiences and fewer price complaints.

· Reliable expense tracking allows for more accurate financial analysis and immediate reporting.

· The modular architecture of the system makes it easy to scale up and enhance in the future.

Automating payment method-based order total calculations in Magento has set a new standard for efficiency, accuracy, and customer satisfaction in our client's online business operations. The solution ensures that every transaction is processed with full transparency and that financial statistics remain fully aligned across platforms. process is easily adaptable for retailers dealing with varied payment schemes and extendable to further integrate with third-party gateways, global subsidiaries, or new pricing models.

Ready to automate the cost calculation on your Adobe Commerce site?

If your business is seeking to optimize checkout processing, improve financial accuracy, and foster customer trust, Jobin & Jismi’s expert team is here to deliver transformative solutions. Contact us today to explore how customized eCommerce development can drive your business forward.