One of our clients is a top manufacturing firm in Melbourne, Australia. They are engaged in the welding and cutting business with a variety of products having different dimensions and specifications. The client approached us to implement NetSuite SuiteSuccess. They wished to streamline their business processes by consolidating their operations in a cloud-based platform.

The client needed the entire setup of their NetSuite account. This involves enabling major features and general preferences, setting up the Chart of Accounts (CoA) and trial balance, migrating data, and configuring sales order fulfillment, inventory management, and user roles. A major challenge was the accommodation of many items of varying measurements in their inventory without duplication. This needed precise customization to make their inventory system efficient and accurate.

Our team proposed a tailored solution to implement NetSuite SuiteSuccess. The prime emphasis was on designing a structured accounting setup, handling inventory and automating multiple business processes. 

We proposed making use of the user events and custom scripts to manage the specific needs of their inventory system. This would help with smooth functioning in their entire system.

We faced various challenges while implementing. The main challenge was dealing with the complicated inventory of the client. 

The client’s inventory included a variety of items with different measurements. They frequently cut the same item into varying sizes for commercial use. This caused duplications of the same item in their NetSuite account, causing redundancy. The client had to prevent duplication of items, which was difficult due to the nature of their business. 

To overcome this problem, our team used certain NetSuite customization methods, such as user event and client scripts creation. Our team made it possible to make accurate calculations in the sales orders, keeping the appropriate length and price of the product. This automatically minimized the count of the copied items within the NetSuite account. 

Additionally, the team needed to ensure that all customizations and configurations did not impact the accuracy of financial reporting or legacy transactions.

We had our NetSuite specialists go through all the client's requirements and rolled out a successful NetSuite SuiteSuccess. We tested it thoroughly in the sandbox initially before deploying the solution to production so that the integration would be smooth.

The solution allowed the client to manage their inventory effectively, process sales orders efficiently, and have proper financial reporting.

. NetSuite Account Setup: Company Information, General Preferences, Chart of Accounts, and Trial Balance have all been successfully configured. 

. Data Migration: Successfully migrated items, vendor idata, and customer information effectively. 

. Inventory Management: Adopted a system to accurately track inventory and manage it without duplication. Set up Special orders, Drop ship orders and such as per the client’s requirement. 

. Fulfillment of Sales orders: Set up processes for picking, packing, and shipping items. 

. Manufacturing: Create functionalities for Work order generation and completion, Bill of Materials process, Warehouse management. 

. User Roles Configuration: Tailored standard user roles to meet the client's unique needs. 

. Successful Testing and Deployment: To achieve a smooth implementation and operation, thorough testing was conducted in the sandbox environment before the go- live.

With the successful implementation of NetSuite SuiteSuccess, our client is now set to maximize the use of the ERP system for growth and efficiency in the future. In the future, this implementation has the potential to increase visibility and control of their processes, opening up the way to take their operations further.

If you are looking for a revolutionary transition for your business, here’s your destination. Whether you need to broaden your inventory management features or automate additional business processes, our professional team is here to help with your questions and concerns. Contact Jobin & Jismi today to discuss your specific requirements.