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Bulk Email Campaign

Easily manage and send bulk emails to customers with automated contact inclusion, personalized content, and clear campaign tracking in NetSuite.

  • SKU :PDNSBEC01
  • Last Update :July 2025
  • Published :07 Jul 2025
  • Support for :NetSuite, Marketing Campaign
  • Implementation time :3 Business Days

Bulk Email Campaign

Overview

Automated Email Campaigns for Seamless Customer Communication

The Email Campaign System simplifies customer communication by enabling bulk email campaigns directly within NetSuite. It automatically gathers customer contacts, sales representatives, and additional recipients to ensure complete outreach. With flexible options to customize email content, attachments, and templates, and built-in status tracking for each campaign, this solution reduces manual effort, enhances accuracy, and gives users full control over campaign execution and results.

Features

Streamlined Email Campaign Management

Simplify mass email campaigns by automating recipient selection, content customization, and delivery tracking.
One-Click Campaign Launch

A clear “Start Campaigning” button initiates the email campaign, making it easy to send emails to selected customers in bulk along with their primary contacts, ensuring everyone receives the communication without any omissions.

Automatic Contact Inclusion

The system automatically adds all customer contacts, the sales representative, and an additional email to the CC field for complete communication coverage.

Flexible Email Customization

Easily personalize the email subject, content, attachments etc. to suit specific campaign needs.

Error Tracking & Status Updates

Campaign results are clearly tracked, with errors logged and successful campaigns marked as completed for easy monitoring.

Conditions Apply

Setup & Configuration Requirements

  • Customers and their contacts must be properly maintained in NetSuite.
  • Dynamic target group can be setup for each campaign.
  • Users must have permissions to access and run email campaigns.
  • Email content, templates, and attachments should be reviewed before launching a campaign.
  • Once a campaign status is set to "Completed" or "Failed," no further edits are allowed.
Benefits

Why Choose the Email Campaign System?

This feature simplifies customer outreach, reduces manual workload, and provides a structured, reliable approach to email campaign management.
Efficiency
  • Reduces time spent preparing and sending mass emails
  • Automates contact selection and email delivery
Accuracy
  • Ensures all customer contacts and sales reps are included automatically
  • Tracks campaign status and logs errors for easy follow-up
Flexibility
  • Customizable email templates, content, and attachments for different campaigns
  • Adaptable for promotions, announcements, or general communication
Visibility & Control
  • Provides real-time status updates for each campaign
  • Error logs help track issues and ensure accountability
FAQ

Frequently Asked Questions

Can I edit a campaign after sending it?

No, once a campaign is marked as "Completed" or "Failed," the record is locked to prevent changes.

How are customer contacts included in the campaign?

The system automatically identifies all related contacts, sales reps, and additional addresses from NetSuite and includes them in the CC field.

Can I customize the email content for each campaign?

Yes, you can easily modify the subject, body, attachments, and footers to suit the campaign purpose.

What happens if there’s an error during the campaign?

Errors are logged in a dedicated record for easy tracking, and the campaign status is updated to "Failed."

Is this solution suitable for promotional or service emails?

Yes, the system is flexible and can be used for promotions, service updates, or any other customer communication.