Loyalty Activity Report

Generate Loyalty Activity Reports directly within NetSuite to gain instant visibility into reward point issuances, redemptions, expirations, and cancellations across all rules with interactive tables or trend charts for quick analysis and confident decision‑making.

SKU :PDNSLAR01
Last Update :February 2026
Published :17 Feb 2026
Support for :NetSuite
Implementation time :3 Business Days

Loyalty Activity Report

Implementation time: 3 Business Days

Overview

Loyalty Reports

A streamlined way to monitor reward point activity within NetSuite. It captures issuances, redemptions, expirations, and cancellations in a consolidated view, giving businesses clear visibility into customer engagement and program performance. With built‑in filters and export options, it simplifies analysis, supports accurate reporting, and helps organizations make confident, data‑driven decisions.

Features

Loyalty Report Management in NetSuite

Easily generate accurate loyalty reports within NetSuite. This solution consolidates reward point issuances, redemptions, expirations, and cancellations into a single view, streamlining program analysis and customer engagement tracking.

Activity Summary

View consolidated loyalty activity across all customers and programs, reducing manual effort and improving reporting accuracy.

Flexible Filters

Apply date ranges and other specific filters to refine reports for targeted analysis.

Interactive Reporting

Review performance in interactive tables and charts, enabling quick insights into program effectiveness.

Export Options

Export results to Excel or CSV for deeper analysis, presentations, or sharing with stakeholders.

Conditions Apply

Usage Requirements and Limitations

Reports rely on accurate and complete transaction data to ensure meaningful insights.
Export options are available only in supported formats (CSV, Excel).
Corrections or adjustments should be applied carefully to maintain reliable reporting.

Benefits

Key Benefits of Loyalty Reports

The Loyalty Report enhances visibility into customer engagement and simplifies program management by consolidating all reward point activity into one clear view. It empowers businesses to make confident, data‑driven decisions while improving operational efficiency.

Improve Customer Engagement

Gain instant visibility into how customers earn and use points.
Identify reward behaviors that drive loyalty.
Strengthen relationships with accurate, transparent reporting.

Increase Operational Efficiency

Eliminate manual tracking and reconciliation of loyalty data.
Save time with automated reporting and export options.
Reduce errors by consolidating all activity into one system.

Enable Smarter Decisions

Use filters to analyze trends by date and type.
Spot patterns in redemptions and expirations to refine program rules.
Make proactive adjustments to maximize loyalty program outcomes.

Ensure Transparency and Accuracy

Maintain reliable records of all loyalty transactions.
Provide stakeholders with clear, trustworthy insights.
Support compliance with accurate reporting practices.

FAQ

Frequently Asked Questions

Does this solution support cancellations along with issuances and redemptions?

Yes, the solution tracks cancellations alongside other transaction types, ensuring accurate reporting and visibility.

Can I filter reports by a specific date range?

Yes, flexible filters allow you to refine reports by custom date ranges.

Are exports available for external analysis?

Yes, results can be exported to CSV or Excel for further analysis or sharing.

Can I view consolidated data across different loyalty activities?

Yes, the solution provides a single view of issuances, redemptions, expirations, and cancellations, making it easier to analyze overall program performance.

Can loyalty reports be customized for specific business needs?

Yes, reports can be tailored using filters such as date ranges, types, and activity, allowing businesses to focus on the insights most relevant to their programs.