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NetSuite - Delivery Scheduler Integration

Plan, schedule, and manage deliveries efficiently within NetSuite using an integrated, capacity-driven delivery scheduling solution.

  • SKU :PRNSDSI01
  • Last Update :July 2025
  • Published :07 Jul 2025
  • Support for :NetSuite, Delivery Scheduler, DispatchTrack
  • Implementation time :5 Business Days

NetSuite - Delivery Scheduler Integration

Overview

Delivery Scheduling with Real-Time Capacity Tracking

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The Delivery Scheduler enables businesses to schedule customer deliveries directly from within NetSuite. By considering route availability, delivery slots, and real-time capacity, this feature ensures accurate delivery planning. Integrated with DispatchTrack, it provides complete control over delivery scheduling, cancellations, and capacity management, reducing manual work and improving customer experience.

Features

Integrated and Efficient Delivery Scheduling

Simplify and streamline the delivery planning process by connecting delivery scheduling with route management and real-time capacity tracking.
Route and Zip Code Management

Select routes based on customer zip codes, ensuring accurate delivery options are presented within the scheduling process.

Real-Time Capacity Calendar

Easily view available delivery slots and remaining capacity for each route and day, enabling informed delivery planning.

Sales Order and Return Scheduling

Schedule deliveries for Sales Orders and RMAs directly within NetSuite, with the system updating all relevant fields automatically.

Delivery Cancellations with Full Traceability

Cancel scheduled deliveries with reason tracking and automatic updates to capacity records, ensuring clear visibility and accountability.

Conditions Apply

Setup & Configuration Requirements

  • Only inventory items are eligible for delivery scheduling.
  • Routes, shared routes, and capacity data must be properly configured in NetSuite.
  • Delivery scheduling is available for Sales Orders and RMAs with eligible status only.
  • Delivery slot availability depends on real-time capacity calculations based on item volume.
  • Bin or serial details are not included in delivery data.
  • Over-scheduling beyond available capacity is not supported.
Benefits

Why Use Delivery Scheduler?

The Delivery Scheduler simplifies delivery management, reduces manual work, and improves operational control with real-time visibility into routes, slots, and capacity.
Efficiency
  • Automates delivery slot selection based on real-time capacity.
  • Reduces manual coordination for deliveries.
Accuracy
  • Prevents over-scheduling with clear capacity limits.
  • Ensures routes and delivery slots align with actual availability
Customer Experience
  • Provides accurate delivery options to customers.
  • Supports on-time deliveries through organized scheduling.
Scalability
  • Supports multiple subsidiaries and high order volumes.
  • Handles daily delivery planning efficiently across locations.
FAQ

Frequently Asked Questions

Can I schedule deliveries for returns?

Yes, the Delivery Scheduler allows scheduling for both Sales Orders and Return Material Authorization (RMAs) within NetSuite.

How is delivery capacity calculated?

Capacity is calculated based on item volume and remaining slot availability for each route and day.

What happens if the order exceeds available capacity?

The system prevents scheduling and displays an error if the order volume exceeds available capacity.

Can deliveries be cancelled after scheduling?

Yes, deliveries can be cancelled with a reason provided, and capacity is automatically updated.

Does this solution integrate with DispatchTrack?

Yes, orders and returns scheduled through the Delivery Scheduler are automatically sent to DispatchTrack for delivery coordination.