HomeProductsNetSuite Dispatchtrack Integration
NetSuite_DispatchTrack_Image1.png
NetSuite_DispatchTrack_Image2.png

NetSuite - DispatchTrack Integration

Automate and streamline the order-to-delivery process by integrating NetSuite with DispatchTrack for real-time and scheduled data synchronization.

  • SKU :PRNSNDI01
  • Last Update :July 2025
  • Published :07 Jul 2025
  • Support for :NetSuite, DispatchTrack
  • Implementation time :5 Business Days

NetSuite - DispatchTrack Integration

Overview

Seamless Integration for Order Fulfillment and Delivery

The NetSuite – DispatchTrack Integration provides a reliable connection between your NetSuite system and DispatchTrack, ensuring orders flow smoothly from fulfillment to delivery. Item Fulfillments created in NetSuite are automatically shared with DispatchTrack, while delivery status updates from DispatchTrack are reflected back in NetSuite. This enhances operational efficiency, reduces manual work, and ensures accurate, real-time order visibility.

Features

Connected Order Fulfillment and Delivery Tracking

Keeps your NetSuite and DispatchTrack systems in sync, offering greater accuracy, faster processing, and improved visibility throughout the order-to-delivery process.
Real-Time Order Sync to DispatchTrack

Item Fulfillments created in NetSuite are automatically sent to DispatchTrack when ready, with confirmation details saved for easy reference.

Controlled Data Sync on Edits

If the initial sync fails, editing and saving the Item Fulfillment in NetSuite triggers the sync process again, ensuring no orders are missed.

Automated Status Updates from DispatchTrack

When an order is marked as "Finished" in DispatchTrack, NetSuite is updated with the latest status, providing delivery confirmation in your system.

Consistent Data Management

Deleting an Item Fulfillment in NetSuite also removes the corresponding DispatchTrack order, keeping both systems aligned.

Conditions Apply

Setup & Configuration Requirements

  • Item Fulfillment must be created in NetSuite; direct DispatchTrack orders are excluded.
  • The "Sync to DT" checkbox must be selected for orders to sync.
  • Only standard delivery orders are considered; exchange, return, transfer, and intercompany orders are excluded.
  • Orders must follow scheduled delivery practices; over-fulfillment beyond scheduled quantities is not supported.
  • Serial or bin details are not shared with DispatchTrack.
  • Updates from DispatchTrack to NetSuite occur on a scheduled basis, not real-time.
  • Deleting an order with "Finished" status in NetSuite will not remove it from DispatchTrack.
Benefits

Why Choose NetSuite – DispatchTrack Integration?

This integration provides a reliable, scalable way to connect order fulfillment with delivery tracking, reducing manual work and improving operational visibility.
Efficiency
  • Automates syncing of order details and delivery status.
  • Reduces manual entry and processing time.
Accuracy
  • Ensures up-to-date order and delivery information in both systems.
  • Prevents missed or duplicated order details.
Operational Visibility
  • Real-time order sync and scheduled delivery status updates.
  • Provides clear visibility from fulfillment to delivery completion.
Process Control
  • Maintains system alignment with automatic updates on deletion and status changes.
  • Supports standardized, controlled order handling practices
FAQ

Frequently Asked Questions

Can orders created in DispatchTrack sync back to NetSuite?

No, only orders initiated from NetSuite are considered in this integration.

How quickly are delivery status updates reflected in NetSuite?

Updates from DispatchTrack to NetSuite occur every 15 minutes, ensuring timely status updates.

What happens if I edit an Item Fulfillment after it syncs?

Changes made after a successful sync are not sent to DispatchTrack. Only initial creation or failed sync retries are supported.

Does the system support return or exchange orders?

No, only standard delivery orders are included; returns, exchanges, and transfers are excluded.

What if I delete an order in NetSuite?

The corresponding DispatchTrack order is automatically deleted, unless the order has already been marked as "Finished."