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NetSuite - Infor Integration

Integrates NetSuite with Infor WMS for streamlined synchronization of key transactions, including sales, purchase orders, customer and vendor returns.

  • SKU :PRNSNII01
  • Last Update :August 2025
  • Published :06 Aug 2025
  • Support for :NetSuite, Infor WMS
  • Implementation time :5 Business Days

NetSuite - Infor Integration

Overview

NetSuite - Infor WMS Integration

Connects NetSuite and Infor WMS for streamlined synchronization of key transactions, including sales, purchase orders, customer and vendor returns. It supports automatic creation and updates of related records between systems. Error handling and notifications ensure visibility for smooth operation. Scheduled sync jobs maintain data consistency every 15 minutes.

Features

Core Features of NetSuite – Infor Integration

Enables automatic synchronization of transaction records between NetSuite and Infor providing real-time updates and error notifications for process transparency and operational efficiency.
Sales Order Sync

Creates corresponding sales orders in Infor from NetSuite entries, including location and warehouse mapping.

Purchase Order Sync

Generates purchase orders in Infor from approved NetSuite records and updates status changes.

Customer and Vendor Returns

Syncs Vendor and customer returns in Infor when processed in NetSuite.

Error Handling and Notifications

Captures sync errors in a custom record and sends email alerts to designated users.

Conditions Apply

Implementation Considerations

  • Requires proper location mapping in NetSuite and Infor. 
  • Custom records must be maintained for API configuration.               
  • Limited to environments with Infor CloudSuite WMS.
  • Flow-through orders require specific checkboxes in NetSuite transactions.
  • Scheduled sync frequency may affect performance during peak hours.
Benefits

Key Benefits of NetSuite - Infor Integration

Delivers seamless data flow between NetSuite and Infor, reducing manual intervention and ensuring transactional accuracy across platforms.
Operational Efficiency
  • Automates key transaction syncs between systems. 
  • Reduces manual data entry errors.
  • Provides real-time data visibility.
Error Management
  • Automatic error capturing in custom records.
  • Email alerts for immediate action.
  • Supports audit trails for error tracking.
Improved Accuracy
  • Consistent data mapping between NetSuite and Infor. 
  • Scheduled sync reduces data lag.
  • Ensures compliance with workflow processes.
Scalable Solution
  • Supports multi-location and multi-warehouse setups.  
  • Easily extendable to additional transactions.                   
  • Designed for high-volume transactional environments.
FAQ

Frequently Asked Questions

What transactions are covered in this integration?

Covers Sales Orders, Purchase Orders, Item Fulfillments, Item Receipts, Vendor Return Authorizations and Customer Returns.

Can the integration handle multi-location and multi-warehouse setups?

Yes, it supports mapping multiple NetSuite and Infor locations, enabling seamless transactions across warehouses.

What happens if a sync fails?

A custom record racks the failures, and email notifications are sent to alert users for corrective action.

Is the solution customizable for additional fields?

Yes, the integration supports field mapping and can be customized for additional data points.

Is there rollback support if a sync error occurs?

Yes, rollback instructions are included to revert changes in case of failed synchronization.