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Sales Order Freight Charge Add On

Automatically add delivery charges to customer orders when needed, based on the order amount and where it's being delivered. It saves time and avoids mistakes by making sure shipping fees are applied correctly without manual work.

  • SKU :PDNSSFC01
  • Last Update :October 2025
  • Published :23 Oct 2025
  • Support for :NetSuite
  • Implementation time :3 Business Days

Sales Order Freight Charge Add On

Overview

Automated Freight Charge Management for Sales Orders

Helps businesses automatically apply delivery charges to customer orders based on how much is being purchased and where it's being delivered. It removes the need for staff to manually calculate or add freight fees, saving time and reducing errors. By using preset rules, it ensures every order includes the correct shipping cost. This makes the order process smoother, more accurate, and easier to manage.

Features

Automatic Delivery Charge Addition

Automatically adds the right delivery fee to customer orders based on how much they buy and where it’s going. This helps ensure every order includes the correct shipping cost without manual effort.
Smart Region-Based Pricing

Chooses the most suitable delivery charge depending on the customer’s location. This makes shipping fees fair and tailors to each region.

Error-Free Order Processing

Removes the chance of missing or incorrect freight charges. It helps staff avoid mistakes and keeps orders accurate.

Clean Copy of Orders

When copying an existing order, it removes old delivery charges, so they don’t get added twice. This keeps new orders clean and correct.

Flexible Charge Rules

Works with preset business rules like minimum order amounts and customer preferences. This ensures the system adapts to different situations and needs.

Conditions Apply

Conditions and Operational Guidelines

  • If the order is eligible for free delivery, no extra charge will be added.
  • If a delivery fee is already included in the order, the system won’t add another one.
  • There must be a matching delivery charge available for the customer’s area in the system.
  • If the order has just one item and that item is already finished or marked as done, the system won’t add any delivery charge. It treats the order as complete and skips extra fees.
Benefits

Saves Time on Order Entry

Automatically adds delivery charges without manual input. Speeds up the order process for staff. Reduces time spent checking shipping rules.
Improves Accuracy
  • Ensures the correct delivery fee is applied every time.
  • Avoids mistakes caused by manual calculations.
  • Keeps orders consistent across the team.
Enhances Customer Experience
  • Charges customers fairly based on location and order size.
  • Prevents unexpected fees or missing charges.
  • Builds trust through clear and reliable billing.
Prevents Duplicate Charges
  • Checks if a delivery fee is already added.
  • Removes old charges when copying orders.
  • Keeps billing clean and error-free.
Supports Smarter Logistics
  • Applies charges based on delivery zones.
  • Helps manage shipping costs more effectively.
  • Makes freight handling easier for the team.
FAQ

Frequently asked Questions

Will it add charges to every order?

No, it only adds a delivery fee when certain conditions are met, like low order value or specific delivery areas.

Can I still offer free shipping to some customers?

Yes, if an order is marked as freight-free, the system will skip adding any delivery charge.

What happens if I copy an old order?

The tool removes any old delivery charges so they don’t get added again by mistake.

Does it work for all delivery regions?

It works only for regions that are set up in the system with matching delivery fee items.

Will it slow down the order process?

No, it actually makes things faster by handling delivery charges automatically without manual steps.