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Reverting An Email from Record Using NetSuite
Responding to an email generated from a record is not always easy. Sometimes it takes more time to revert to the message. NetSuite offers a simple solution to dodge this problem easily. Here it is;
• Open the desired record for sending the email message.
• Select Communication sub-tab.
• Click on the subsequent Messages subtab.
• Hover to Oracle NetSuite OneWorld.
• Click on Email View.
• Choose View Next to the email.
• Click Reply, Reply to All, or Forward.
Include attachments on the Attachments sub-tab if it is not included in the message by default. You can send the messages by including attachments by default.
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