Simplified Website Auto-Login and Access Management via NetSuite

Problem Statement

Our client was looking for a more secure and convenient method to manage access to their partners on the SCA (SuiteCommerce Advanced) website. They required a solution that would eliminate the necessity of sharing usernames and passwords with users, while providing administrators with efficient control and revocation of access through NetSuite.

What We Suggested 

We proposed a solution that involves automatic creation of customer records in NetSuite when users sign up on the client’s SCA website. After creating an account, an email is sent for administrator approval. Once approved, the customer receives an email providing secure and automatic login. The development includes the following steps:

•Customer Record in NetSuite: Customer records are automatically generated in NetSuite based on the data provided by the user during website partner account creation. Initially, the data is stored without providing access to the customer.

•Access Confirmation: The administrator or specified roles in NetSuite can grant access to the customer by checking the associated fields, and a notification will be shared. 

•Email Template: An email template is created in NetSuite for efficient user interaction. Once the administrator confirms the access, an email with this template is sent to the customer, containing a ‘Visit my account’ button. Clicking this button redirects the user to the website and automatically logs them in. 

•Secured Credential Handling: Strict security measures are in place to ensure the safe transmission and storage of login credentials, eliminating the need for password sharing, reducing security risks, and enhancing data protection. 

The login credentials will only be shared when partners create their accounts for the first time. B2B partners undergo pre-communication checks for verification, and then an email is sent to their registered email address. Subsequently, they have the option to reset their password for future logins if they wish to access their accounts without using the direct link.
 

Customer Success

The implementation of our solution resulted in several key achievements:

•Improved Security: Users no longer need to share or remember their login credentials, reducing the risk of unauthorized access or security breaches.

•Efficient Administration: Administrators can confirm, deny, or revoke access to the SCA website directly through NetSuite, simplifying user management. 

•Enhanced User Experience: The ‘Visit my account’ email button simplified the login process, reducing user manual work and improving website engagement. 

•Customized Email Templates: The development of personalized email templates made communication with customers more engaging and informative. 

Key Achievements: 

• Secure and user-friendly access management 

• Efficient administrative control in NetSuite

• Enhanced user engagement through personalized emails 

• Elimination of password-sharing risks

Way Forward 

The implementation of auto-filling email and password on the login page from an email significantly improved the security and user experience of our client’s SCA website. This solution not only simplified access management for NetSuite administrators but also eliminated the need for users to share or remember passwords. With custom email templates, communication with customers became more engaging and informative. Jobin & Jismi’s expert team is ready to assist with your specific requirements. Connect us today to discuss your unique needs and take your business to new heights.