Automating File-Based Inventory Stock Update in NetSuite


Client Portfolio

One of our clients is a New York-based top-ranking authorized online retailer of industry tools. The firm stocks up on items such as electrical supplies and lighting equipment, metal fabrication items, oilfield equipment and automotive maintenance, hoisting and rigging equipment. They deal with more than 300 manufacturing companies and among their customers are government agencies, universities, Fortune 500 companies, weekend warriors and end users.

Problem Statement

Based on the daily transactions on the website, our client wanted to have the inventory on NetSuite updated. Before approaching us, they were manually updating the details. However, it was prone to manual error and much effort was required. 

What We Suggested

To automate the stock update process for our client’s active items in NetSuite, our experts analyzed the requirement in detail. After evaluating the existing systems and processes, they came up with a solution to automate the stock update process based on the data provided in a file. It contains the information required to update the inventory levels of the active items, such as the item ID and the new stock quantity. 

The automation process is designed to run daily at the time specified by the client. This means the inventory levels on the website are updated regularly without any manual intervention. The automation process also includes error handling and validation checks to ensure that the levels are updated accurately.  

To keep the client informed about the status of the automation process, an email is sent to the specified user in case of any issues that arise during the stock update process. This ensures prompt action and guarantees that the inventory levels on the website and NetSuite are almost in real-time.   


Customer Success

The automation of inventory stock updates enabled the business to save time and extra effort to update the quantity manually.

Previously, they needed to update the stock of inventory items manually and it was a complicated process. Now, they only need to check whether the file is available in a particular location for the stock update.  

Since the stock updates were from different vendors and by different file transfers, it was hard to process them simultaneously. After the integration, multiple files from different vendors could be processed as scheduled.

Through email plugin, the files received were automatically transferred to the desired folder where they replaced old ones. 

Since there is a backup folder to store the processed files, the user can check the information regarding the stock update any time.  

The client was able to save on man hours and an error free process. 

File-based inventory stock update automation in NetSuite is one among the scores of accomplishments made possible by adopting the cloud ERP solution. To know more about the endless possibilities of automation mail us at