Credit Card Nickname Field in SCA Webstore

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One of our US-based clients, a leading fiber optic technology group, boosts all forms of fiber optic technology, from the glass itself to the tools and accessories that are utilized in the process of termination. From the largest data centers, to your office desktop connection, and now to your home’s TV, it is redefining fiber optics. 

Requirement

Our client required us to add a nickname for credit cards on the website. We have added this functionality in the My Account section also. 

Solution

In order to fulfil the requirement our developers add Nickname for credit cards: there is a blank field Memo under credit card in the NetSuite customer record, which is not been used. So that field can be taken for storing the value of Nickname. When we enter the nickname and submit it on the website, it will be updated in the NetSuite customer record also. 

Once the nickname is saved in the customer record then it will automatically display on the credit cards section on My account and checkout pages. 

Benefit

For customers using multiple cards, they can easily identify their cards when a nickname is added. We can give nickname in order to identify the card.  

Risk

Customization is a risky factor in the credit card section. It is not possible to add an extra field under the credit card. Field ‘memo’ was the only vacant field, so the data from the front end was brought to the memo field. Developers used ‘extension’ and ‘Suitelet’. This part was challenging.  

Result

Our client met the requirements successfully, displaying the nickname field on the website.