16 Mar, 2021

Unlocking eCommerce Potential Using SuiteCommerce

Many e-commerce owners scroll through dozens of site builders for the perfect platform to meet their particular demands. NetSuite SuiteCommerce does the job, wherein business owners can easily customize vital elements such as responsive designs, advanced extensions, and custom themes. 

SuiteCommerce by NetSuite will help solve business complications and enhance shopping for both you and your customers. Be it redefining B2B and B2C or innovating your site for a mobile-friendly experience, SuiteCommerce is fully loaded with features to optimize your eCommerce journey. With SuiteCommerce, one can launch a completely functional online store within just 30 days. 

Let's delve into some of the key reasons why SuiteCommerce Advanced (SCA)  is ideal for building and managing your eCommerce site:  

6 Reasons to Choose NetSuite’s SuiteCommerce Advanced 

1. Backward Compatibility 

As your website evolves, so will its requirements. Without backward compatibility, adapting to new upgrades can become costly and time-consuming. SuiteCommerce Advanced offers built-in backward compatibility, allowing your site to stay up to date with minimal maintenance costs, ensuring smooth transitions with every update. 

2. Accommodating B2B and B2C 

A platform that can accommodate both B2B and B2C customers is a massive bonus for eCommerce owners. It eliminates the need for maintaining separate systems. One of SuiteCommerce’s standout features is its ability to accommodate both B2B and B2C operations from a single platform.  

With added functionalities designed for business users, SuiteCommerce offers an engaging experience for both parties simultaneously. Also, various channels and business models can be tested on both entities through a single platform. 

3. Unparalleled Shopping Experience 

SuiteCommerce specializes in delivering pixel-perfect websites with all modern utilities like faceted navigation, elastic site search, and the ability to save shopping carts for a seamless B2C shopping experience. For B2B users, SuiteCommerce supports essential services like online quote requests, account balance management, and credit handling, all aimed at enhancing the customer experience.  

4. Mobile Friendly 

The eCommerce world is now incomplete without a mobile-friendly site. SuiteCommerce enables you to create a consistent shopping experience across devices, whether customers are browsing on their mobile phones, tablets, or desktops. This adaptability ensures that your site is accessible and user-friendly on any platform.   

5. Build for Future 

Site architecture is a critical deciding factor for an eCommerce platform. SuiteCommerce is built on a SaaS (Software-as-a-Service) multi-tenant cloud platform, meaning there’s no version lock, and you’ll have access to a growing pool of extensions and automatic updates. This ensures that your site can evolve with your business without requiring a complete overhaul.  

6. Make it Global 

SuiteCommerce makes it possible to host global eCommerce operations from a single cloud-based platform. With NetSuite OneWorld, you can handle pricing, compliance, and fulfillment requirements across different regions.  

Additionally, it is possible to integrate with third-party applications for tax calculations and various payment services, making it an ideal solution for international business expansion.  

ERP + eCommerce = SuiteCommerce 

Native eCommerce solutions like SuiteCommerce put an end to the growing costs of maintenance and provide more flexibility to develop the business. 

In a siloed e-commerce system, online orders are probably entered manually, batch imports into your back-end system take time and might even result in errors. SuiteCommerce having a native ERP system (NetSuite) running in the background can effectively deliver orders, automate a series of workflows and manage all the orders through a single platform, thus improving customer experience.   

Role of Extensions in Building an Omnichannel Experience 

SuiteCommerce is rich with extensions that add functionality. Growing customer needs can be met through these extensions. A key benefit of SuiteCommerce extensions is that it eliminates the need for customizations as well as editing the code with each upgrade. 

Marketing extensions enhance the user experience by showcasing flagship products and bestsellers. 

Design extensions provide predefined page layouts for users. 

• Integration extensions lift your eCommerce site with the help of powerful tools like Google customer reviews, Facebook Dynamic Ads, and other popular third-party applications. 

These extensions are essential for creating an omnichannel experience, allowing businesses to integrate both in-store and eCommerce operations. For example, contact extensions can support services like "Buy Online, Pick Up In-Store," providing flexibility and convenience for customers. SuiteCommerce offers a wide range of free extensions to boost sales and enhance the overall customer experience.  

Wrapping Up 

SuiteCommerce is a game-changing platform for eCommerce businesses looking to integrate their online operations with a powerful ERP solution. From providing a seamless B2B and B2C experience to offering cutting-edge extensions, SuiteCommerce is designed to help you stay ahead in the competitive online marketplace. 

Ready to take your eCommerce business to the next level? Connect with Jobin & Jismi’s team of NetSuite experts today. We’ll help you launch a high-performance, scalable eCommerce store, tailored to meet your business needs. With our comprehensive SuiteCommerce solutions, we’re here to guide you toward achieving maximum growth and success.