NetSuite WooCommerce Integration

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NetSuite ERP – A popular cloud ERP, encompasses ERP/Financials, Ecommerce and CRM for a number of organizations. WooCommerce transforms WordPress website to an eCommerce store.

One of our global clients is an American musical instrument wholesale and retail distributor. The client has multi-location service and uses NetSuite ERP as backend and WooCommerce as front-end support.  

They wanted integration of NetSuite with one of their open-source eCommerce plugin WooCommerce. They wanted this integration to have a real-time view of the inventory. Inventory management is a major component of any organization and it helps a firm with several tasks. 

Our client wanted an effective inventory management solution to streamline stock levels. Through this, they hoped to monitor business features and get a clearer view of stock analysis.  

Our client asked us for a report on how to process orders from the website on NetSuite. They ultimately wanted a feasible solution to help synchronize information from NetSuite with WooCommerce.  

Additionally, they sought to synchronize customers and order information to and from NetSuite ERP and WooCommerce. For Synchronizing the software choices of our client, we are using REST API. REST technology is a more robust technology which is a renowned standard in the creation of APIs.

Requirement

The client wanted a solution to expedite the management of their inventory. This involves inventory update between WooCommerce and NetSuite ERP platform. Inventory management is an easy, accurate and profitable method to manage inventory records.  

Through inventory management, any transaction for items that take place will automatically update the corresponding quantity details. The advantage is that they do not need to re-enter the amounts for those items.  

They also wanted to synchronize all the information between WooCommerce and NetSuite ERP. The client also needed a synthesis between sales order and customers. This is one of the ways to make their online business more proficient and convenient.  

Furthermore, the client wanted to create login forms and two other types of registration forms. One is for wholesale users and the other is for retailers. These forms differentiate based on a pricing level.  

They also wanted to push their existing users and the orders related to those users to NetSuite. The Stock Keeping Unit or SKU identifies the products of the subsequent orders.  

Integration of NetSuite with WooCommerce performs automatic updates of inventory. This results in the updating of customers and orders on both platforms.

Challenges of the NetSuite Woocommerce integration

Matching the items with NetSuite and WooCommerce is one of the major implementation difficulties we face during the development. Collecting SKU ID from both platforms was time-consuming. They fetched the SKU name from WooCommerce and obtained the ID in NetSuite.  

Another herculean task cropped up while updating the inventory count. The number of items in NetSuite inventory was so high thus taking the count became somewhat difficult. A need arose to take all items from NetSuite and compare it with those from the WooCommerce site.  

Our unique solution for the integration of WooCommerce with NetSuite

Our team of developers came up with a solution to integrate NetSuite ERP with WooCommerce by using REST API. This permits updation of WooCommerce data with NetSuite using JSON format with REST API. It provides a great deal of flexibility. Using this API, developers need not install additional plugins as it supports various data formats.

Steps of Integration

Integration also involves fetching all products from WooCommerce using API. An authorization key fetches data from our client’s site. Our experts then pare the data using JSON. 

After this, experts take the SKU ID for each item. They do this to find the corresponding SKU on NetSuite. They then map the SKU from Netsuite to ID on Woocommerce for the update to finally take place.  

They used saved search to fetch data from NetSuite and they do it using item id and quantities available.  

Our team implemented the fetching of orders from WooCommerce. They did this to check the existence of corresponding customers in NetSuite. If the customer exists, then the sales orders for the customers with the updated addresses are creating. This syncs both the platforms.  

Our development team used saved searches, suite script functionalities of NetSuite to match the items. Doing so helps to take a large quantity of data from NetSuite. Saved Searches and Suitescripts can make future updates possible.  

Saved search is a reusable search definition in NetSuite in which one takes different criteria and results from searches. Using suite script our team can take a large chunk of data from NetSuite to compare it with WooCommerce.  

For this integration, a Suite let script is using as well as the creation of a saved search. REST API connector is then calling to connect both the platforms. Secure authentication keys are using for assured API connection. Implementation is doing with the use of different types of APIs like coupon API, customer API, order APIs etc.  

Results

Our developers provided a solution to integrate NetSuite ERP with WooCommerce to fetch inventory details from both platforms. We provide a live integration platform to connect NetSuite and WooCommerce.  

Thanks to integration our client can expand business and has the flexibility between both platforms. We were able to successfully implement the inventory item quantity update. The team also synced the sales order within these platforms. With our solution, they could create a better experience for customers.   

We were also able to fetch the data from WooCommerce site to match it with NetSuite products. The system creates only sales order if the customers exist in NetSuite. Otherwise, the system creates both customers and sales orders thus duplicating the customer’s database.  

Our team developed synchronization between NetSuite and WooCommerce. By syncing data, it provides uniformity and consistency between the two platforms.  

When any transaction occurs, it will also reflect in inventory with the quantity updated according to the transaction data. That is to say that the inventory count is updating automatically. This integration performs pushing the users to NetSuite. In consequence, this will also update the sales orders and customers.  

NetSuite -WooCommerce Integration works smoothly. REST API connector specializes in the successful secure pushing of customers and orders in this integration.